What is a NPMPA Trust Report?



What is a NPMPA Trust Report?


In today's marketplace, the average business can post a few positive reviews and create a company website with very little effort.

How do you know if the Pest Control Professional you have selected is trustworthy?

NPMPA helps combat fraud and fake reviews by doing it's own independent research and releasing a trust report on it's findings for businesses in the Pest Control Professional industry, similar to a Pest Control Professional report card.

NPMPA trust reports allow past, current and potential customers to read reviews of past experiences, check for a valid business license and verify the phone numbers and business addresses that are registered with the state in case a dispute arises.

Certified Pest Control Professional Status

If a Pest Control Professional has a status of Certified on their trust report, the company listed on the trust report has had their website, business license, address and customer phone number verified and confirmed by NPMPA using a combination of government and private third-party databases. Although a business's status can change, this is the most reliable way to confirm that you are doing business with a reputable Pest Control Professional.

National Pest Maintenance Professional Association only recommends doing business with a Pest Control Professional if they display the NPMPA “Trusted” seal on their website.

Not Approved or Not Verified Pest Control Professional Status

If a Pest Control Professional has a status of Not Approved or Not Verified on their trust report, it simply means the company listed on the trust report has NOT had their website, business license, address and customer phone number verified by NPMPA.

This status should in no way express or imply that NPMPA believes that the company listed on the trust report is a fraud or that any of their information or licenses are not valid. This status only means that NPMPA has not yet had a chance to review the company listed in the report. This most often occurs when a business has not returned requests for information from NPMPA and the business has not submitted an update to their report or submitted a trust report application. If the business has submitted a trust report application and it was rejected for any reason, this status will also display.

Please keep in mind that the information we provide should not be considered reliable as much of it is submitted by previous customers and users and many businesses do not feel the need to provide information to reporting agencies like NPMPA, for this reason all information provided should simply be used as an unreliable reference, you should confirm all information with the business itself before making any decisions.

We rely on information from customers and their experiences, so if you have had a negative experience, please share it with us by clicking the “Submit a Negative Review” button on the business's trust report page. Please keep in mind that we do not include positive review submissions on our trust reports as customers and/or review companies are commonly rewarded or paid for leaving reviews of this type. For this same reason, we also remove any negative reviews that we feel have been left by a competitor if they can not be verified.



Gain Trust.

Increase Customer Sales

Quickly increase the confidence of visitors to your website with our trusted Pest Control Professional verification seal & customer feedback & reporting system.

Thousands of consumers across our network trust our research and reviews every single day.

Pass NPMPA standards and proudly display our Trusted seal on your website to show customers you are committed to customer safety and security and value their business.