NPMPA Verification Process

The goal of the National Pest Maintenance Professional Association is to protect consumers and businesses by providing a report card on each Pest Control Professional.

We empower consumers by allowing them to verify as much information as possible about the Pest Control Professional they are evaluating and submit reviews and surveys on their experiences.

If your business has an email address on file, our free third-party dispute resolution service will send you an email if any complaints are filed so that you may respond to the complaint and hopefully resolve any customer complaints before they escalate.

If you believe that the customer is always right, then come join us!

Thousands of consumers across our network use our research reports and read our reviews every single day.

You can submit updates for outdated information about your business for free using the submit update button on your trust report page or become a NPMPA member by submitting your information at the bottom of this page.

NPMPA members agree to maintain the highest level of customer service possible at all times and resolve any customer complaints in a timely fashion.

We research all new member applications with state and local governments as well as third-party sites. If approved your NPMPA report will reflect your verified status and we will start recommending you to our visitors.

Membership is 100% Free - We require members to display a small Trusted by NPMPA seal on their website homepage with a link to their trust report to show customers their commitment to customer dispute resolution and information security.

After approval you must install our trusted seal within 72 hours or your membership will be revoked by our automated system.

Why Wait? Submitting your business information for verification only takes about 5 minutes to complete.